What if I can't work things out with my electric company? Serving 35 counties from St. Slowly but surely we're disappearing. Even though you will be given extra time, you will still need to eventually pay the bill. They will look at your past payment history. Many northern states have laws that forbid utility companies from shutting down the power of delinquent customers during freezing conditions but Florida is not one of those states. You usually must also get at least 14 days notice before any disconnection. Your power can generally not be shut off before 8:
For example, people may get GA if it is necessary to avoid electricity disconnection. I asked what he thought of FPL's pending 30 percent base-rate increase. You can apply at your Town Office or City Hall. You can also file a complaint on-line if you have access to the internet. If I have an illness or disability, can I stop the disconnection? Between November 15th and April 15th, you usually cannot be cut off. Then contact your electric utility. At this point, I'm willing to work for anyone. The grant money gets paid directly to FPL, whose executives fly private jets and whose shareholders got increased dividends earlier this year. Anderson said FPL is flexible with disconnection dates and there are options for the needy, including its Care to Share Program, which distributes crisis grants through local agencies. Serving 35 counties from St. So as they sit there tonite without power FPL sits there with my money and the capabilities to turn it back on but did not. The Lee County Electric Cooperative, which serves , customers in Lee and Collier counties, does not have a no-disconnect policy when the temperatures dip dramatically, said spokeswoman Karen Ryan. He did not have statistics for how many Southwest Florida households were facing a shut down of power due to nonpayment. You may end up paying more in the summer and paying less in the winter when monthly bills are often high. They can work with you to set up a payment arrangement or maybe you can get into the Arrearage Management Program see above. Have you had anyone contact you reference FPL's customer service and their inadequate customer service? A grown son just got laid off from his job as a truck driver. Try talking with the manager or supervisor. If you get a 3-day disconnection notice, it means you'll have to pay the whole bill right away, unless you are able to get the company to agree to change the payment plan. Blanco walked out empty-handed on Friday, told he needed to call for an appointment to have his case reviewed. What can I do if the electric company sends me a disconnect notice? Have the doctor's office call the company or call yourself if you can't get the doctor right away. If you can't work things out, you can call: I also explained that had I not been told to pay the first bill without having the funds and was just extended the 2 day grace that I was asking for that I would not be on the phone with them right now and I would still have power. You may need to get a letter from the doctor's office, but only if the utility thinks that you are not telling the truth about being sick. Then my last call to them tonite I was told that they were done for the night and that they have my work order for it to be turned back on but that they had until 5:
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